How to Book
Getting started with Perkins Paws is simple. Follow these steps to ensure your pet gets the best care possible.
Enquire
Reach out with your pet's details and your preferred walking or care schedule.
Confirm Details
We will arrange a free meet and greet to get to know your pet and confirm our services. I will request that you complete both the pet and client questionnaire form prior to our meet and greet appointment which is listed on my website
Bank Transfer
I accept secure bank transfers for all services. Details are provided below:
Account name: Amy Irving
Sort code: 11-00-01
Account number: 04514404
When asked for payee reference please provide your pets first name and your surname
Simple Payments
Payments are due within 24 hours of service completion
For regular walks, weekly payment options are available to pay at anytime within the week of service
If payment has not been received after 7 days, I will contact you to arrange payment method and where neccessary pause future bookings until any outstanding balances have been settled
If outstanding balance remains unpaid after further reminders, I reserve the right to take further steps to recover the monies owed. Which may include issuing a formal letter before claim, and where appropriate pursuing the debt through civil court
By booking and using my services you agree to these payment terms. Thank you for your prompt payment and for supporting my small business
Cash
Please place cash in a sealed envelope with your pet’s name and the date written on the front
(e.g. ‘Jess – 20th March’)
You’re welcome to pay in cash after each visit or weekly
If paying weekly, please write the total amount and the dates it
covers on the envelope
I’m happy to provide envelopes if needed
Payment Policy and Timing
Transparency
Clear pricing with no hidden fees. All costs are agreed upon during our initial meet and greet, so you always know what to expect.
Price may only vary dependant on your own circumstance of the service you require
i.e more than 1 pop in visit a day for several days in the week I may provide additional quotes
Common Questions
How far in advance should I book?
For non regular clients I recommend booking at least one week in advance, especially for peak periods like holidays or school breaks. However, I always try my best to accommodate last-minute requests if my schedule allows.
What is your cancellation policy?
Cancellations made with less than 24 hours' notice will incur a 100% fee.
No-shows or cancellations at the door such as I arrive and your pet is unavailable I cannot gain access to your property will also be charged at the full service rate.
If I can fill your slot with another client at such short notice I will provide you with a full refund
Do you offer discounts for multiple pets?
Yes, I offer a discounted rate for additional pets from the same household. Please mention this during your enquiry so I can provide you with an accurate quote.